Legal

Refund Policy

This Refund Policy is a placeholder structure only. The specific eligibility windows and conditions below are marked REFUND_TERMS_PLACEHOLDER and must be replaced with ApolloStreamTV’s actual, confirmed refund terms — reviewed by legal counsel — before this page is published.

1. General Policy

This Refund Policy describes the circumstances under which a subscription purchase from ApolloStreamTV may be eligible for a refund. It applies to purchases made directly through ApolloStreamTV.

2. Eligibility for Refunds

REFUND_TERMS_PLACEHOLDER — the eligibility window (for example, a specific number of days from purchase) and any conditions (such as unused account access) have not yet been defined and will be confirmed by the business.

3. How to Request a Refund

To request a refund, contact our support team at support@apollostreamtv.com with your order details.

4. Processing Time

REFUND_TERMS_PLACEHOLDER — the expected processing time for approved refunds has not yet been defined.

5. Non-Refundable Circumstances

REFUND_TERMS_PLACEHOLDER — circumstances that are not eligible for a refund (for example, after a certain amount of usage) have not yet been defined.

6. Changes to This Policy

We may update this Refund Policy from time to time. Material changes will be reflected by updating the date on this page.

7. Contact Us

Questions about this Refund Policy can be sent to support@apollostreamtv.com.