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Frequently Asked Questions

Everything you want to know about Apollo Group TV

Browse answers by topic, or contact our support team if you don’t see what you’re looking for.

General

Apollo Group TV is a streaming subscription service built around a single app you can use across your supported devices. Your account and preferences carry over wherever you sign in.

Devices

Apollo Group TV is designed to run on Smart TVs, Android, iOS, Fire TV, and Android TV, along with select other compatible platforms. Visit the Devices page for details.

Setup

After checkout, we send your account details and setup instructions by email. You'll install the Apollo Group TV app on your device and sign in with those details.

Subscriptions & Billing

Choose a new term on the Subscription page when your current one is ending, or contact support for help managing your account.

Support

Reach our support team through the Contact page. We aim to respond to every inquiry promptly.

Troubleshooting

Check your internet connection speed and stability, then restart the app or your device. A wired connection can help stabilize playback on TVs and streaming boxes.

Still have questions?

Our support team is happy to help before or after you subscribe.