What to Check Before You Cancel a Streaming Subscription

Before cancelling any streaming subscription, a few quick checks can help you decide whether cancelling — or simply adjusting the plan — is really the better move.

Questions worth asking first

• Is the real issue the plan itself, or an unrelated device or connection problem?
• Would a smaller device tier or shorter term fit better instead of cancelling entirely?
• Do you know when your current term actually ends and renews?

If the issue is technical, not the plan

Many streaming frustrations trace back to fixable issues — our guide on fixing buffering while streaming covers the most common ones before you write off the service entirely.

If you decide to adjust instead of cancel

Compare device tiers and terms on the Subscription page, or contact support to talk through options.

If you do decide to cancel

Our Refund Policy and Terms pages cover what to expect, and our FAQ page answers common billing questions.