Apollo Group TV Login: How to Sign In and Fix Common Problems

There is no separate login page to search for. You sign in inside the ApolloStreamTV app, using the account details we email you after checkout.

Where your login details come from

After your order is complete, we send your account details and setup instructions by email. If you cannot find the message, check your spam or promotions folder, then contact support and we will help.

How to sign in, step by step

• Get the ApolloStreamTV app onto your device, following your setup email
• Open the app and enter your account details exactly as provided
• Repeat on any other supported device covered by your plan

The process is the same one described in our Smart TV app setup walkthrough. The How It Works page shows where sign-in fits in the overall journey.

If your Apollo Group TV login is not working

Check how the details were entered

Copy the details exactly as they appear in your email. Watch for capital letters and stray spaces, especially if you typed them with a remote-control keyboard. A phone-based remote can make typing easier: see controlling a streaming device with your phone.

Check your internet connection

Sign-in needs a working connection. Run a quick speed test using our guide to testing your internet speed, and see what to do when a device will not connect to Wi-Fi.

Check your device limit

Your plan covers 1 or 2 devices at once, depending on the tier you chose. If you have added devices recently, compare tiers on the Subscription page.

Restart or reinstall the app

Restart the app and your device first. If that does not help, clear the app cache or reset the app, then sign in again.

Still cannot sign in?

Check the FAQ for common setup questions, or contact support with your device type and what you see on screen.