How to Test Your Internet Speed Before You Start Streaming

Most streaming issues trace back to the internet connection, not the app itself — which makes a quick speed test the fastest way to narrow down what's actually going wrong.

How to get an accurate result

• Test from the same device and location you actually stream on, not a phone across the room
• Pause other downloads, updates, or video calls on the network first
• Run the test two or three times and use the average

What to do with the result

Compare your result against our guide on internet speed for streaming to see whether your connection covers the resolution and number of devices you're using.

If your speed looks fine but streaming still struggles

The issue may be closer to the device itself. Our guide on fixing buffering while streaming covers the next steps, or you can contact support for help.