Before assuming a remote is broken, a few quick checks solve the problem more often than you'd expect.
An unresponsive remote is one of the most common streaming complaints, and one of the easiest to fix, since it's rarely actually broken.
Double-check the pairing steps in our guide on setting up a universal remote for streaming devices — a missed step during setup is a common cause.
Many streaming apps can also be controlled from a phone as a temporary workaround while you sort out the remote.
Compare subscription options and device support to find the plan that fits your household.
