A device that won't join your network at all is usually a quick fix once you work through the basics.
A streaming device that can't connect to Wi-Fi at all is frustrating, but the cause is almost always one of a small handful of common issues.
That's usually a signal strength or interference issue rather than a one-time connection failure — see our guides on router placement and reducing Wi-Fi interference.
A factory reset of the streaming device is usually the next step, or contact support if you're unsure how to do that safely.
Compare subscription options and device support to find the plan that fits your household.
