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Troubleshooting4 min read
Streaming App Keeps Crashing? Common Fixes to Try
Repeated crashes are frustrating, but they usually trace back to a small set of familiar causes.
A streaming app that crashes repeatedly is rarely a mystery — it's usually one of a handful of causes that are each straightforward to check.
Common causes
- An outdated app version that needs updating
- Outdated device software — see our guide on updating Smart TV software
- Limited storage or memory on an older device
- A corrupted app cache
What to try, in order
- Update the app and your device's software
- Clear the app's cache — see our cache-clearing guide
- Free up storage space if your device is running low
- Reinstall the app entirely
If crashes continue after all of this
It may be a sign the device itself is aging out — see our guide on signs it's time to upgrade your streaming device, or contact support for further troubleshooting.
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